Monday, 12 December 2016

HOUSEKEEPING HANDOUTS



BATHROOM CLEANING
MATERIALS AND CHEMICAL NEEDED:
                      Bucket                                       Toilet bowl cleaner
                     3 polishing cloth                         All purpose cleaner
                     Scouring pads                             Shine up
                     Hand brush                                 Metal polish
                     Toilet bowl brush (tbb)               Glass Cleaner
                     3 dry cloth                                    Air freshener
Open the door. Switch on the light. Check the bulb if it is in good condition.
Collect the garbage and place them in the waste bag of the room boy’s cart.
Remove all the soiled towels and place them in the linen canvass of the room boy’s cart.
Flush the toilet bowl. Pull the flush downward to wet the surface.
Pour the toilet bowl cleaner.
Squeeze the cleaner unto the surface and inner side of the toilet bowl to disinfect and deodorize all the portion including the hidden surfaces of the bowl.
Close the cover after applying the TBC.
Leave TBC to soak atleast 2 minutes, to soften the soil and make it easier to remove.
Start cleaning the bathroom walls
Wet the surface. Splash it with warm water, to soften the dirt.
Apply all purpose cleaner. Scrub the cleaner unto all surface starting from upper portion to downward portion. Brush it between marbles. The use of cleaner makes cleaning more thorough and likewise deodorizes with surface of the walls.
Clean the shower down to the bathtub. Scrub them with all purpose cleaner, water and scouring pad. Scrub to remove dirt and stains.
Rinse the surface. Splash it with warm water from top to downward portion to wash away dirt.
Scrub the faucet and shower curtain with APC, water and scouring pad.
After cleaning the walls
Open the toilet bowl cover. Clean the toilet bowl. Use a toilet bowl brush, move around the bowl from under the rim up to the bottom to remove all hidden dirt under the rim.
Flush it again. Pull the valve downward to rinse the bowl. Clean the toilet seat cover.
Brush  and clean with all purpose cleaner to remove dirt and water marks, urine and waste sediments.
Clean the outside part of the bowl.
Wipe from top to bottom with a cleaning solution.
Use a solution to soften the soil, thus making it easier to clean.
Close the toilet bowl cover.
Put the seat cover gently to the toilet bowl.
Clean the lavatory stopper. Brush the stopper with an APC.
Then wash it under the running water.
This helps to remove all hidden dirt around the stopper. Rinse the lavatory sink.
Clean the mirror. Spray it with glass cleaner and wipe it with polishing cloth.
The guest can view himself better room shiny and well polish mirror.
Floor
Wet the surface. Splash it with warm water.
This will soften the dirt. Apply all purpose cleaner.
Brush in between marbles from farthest to nearest.
Then end at the door. Rinse the surface.
Dry up ( Dry and Polish)
Wall, shower down to the bathtub, shower curtain, toilet bowl, lavatory sink, faucet and floor. To prevent the formation of water marks.
Polish all chrome fixtures. Use metal polish and polishing cloth. This will remove the tarnish and will make the metal fixture more presentable.
Replenish all guest amenities (guest consumables) and towels. Guest consumables (hair shampoo and conditioner, toothpaste, toothbrush, bath soap, facial tissue, toilet tissue and sanitary bag)
Put back the trash can with plastic underliner.
Spray air freshener. To remove foul odor.
Switch off the light. Close the door halfway.
 
IRONING
Good morning assessor!
I’m ________________and my task is ironing…
Before I start my task. I will identify first the materials that I’m going to used. This is the ironing board, flat iron, the sorting basket, hanger, cellophane and clothes to be ironed.
Prepare the clothes to be iron by reversing it.
Now I’m going to check the condition of the ironing board and the wire of the flat iron if it has rat bites. Then, plug the iron, adjust the settings and allow it to pre heat.
First is the t-shirt:
(for plain t-shirt) Reverse the shirt, start ironing the neckline the shoulder part and the body part of the shirt. Then fold it.
(for printed shirt) get a piece of paper and put it inside the shirt then iron the body part of the shirt. Then reverse it and start ironing from the neckline, shoulder and body part. Then fold.
Next is the polo:
Start ironing the wrong side up collar, then shoulder part and body part. Then do it with the side of the polo, then the back of the polo. Hang it and close the bottom alternately. Cover it with cellophane.
For ladies slacks:
Iron the waistline, the pocket under and pocket, do the same with the other side, then the back of the slacks and iron from here, top to bottom with overlapping procedure. Hang it with brand outside. Cover it with cellophane.
Men’s slacks:
Iron the waistline, the pocket under and pocket, do the same with the other side, then the back of the slacks. Reversed the slacks, meet the bottom and iron from here, top to bottom.
For denim:
Iron the waistline, the pocket under and pocket, do the same with other side, then the back of the denim. Reversed it, meet the bottom and iron from here, top to bottom with overlapping procedure. Fold it three times and make sure that the brand appears outside.
After I’ve done ironing, turn off the flat iron and unplug it from the socket. Return the materials to its proper location and clean area.

VALET SERVICE
Knock 3x…valet service…
Goodmorning ma’am
I’m ______________________from valet service.
Here are your pressed clothes: one t-shirt cost P100, one ladies slacks cost P100, one men’s slacks cost P100, one polo cost P200, one denim cost P200.
The pressing is done in regular basis and your total bill is P700.
May I present to you the bill ma’am…
Where would you like me to charge this ma’am? Would you like me charge it to your room or you may pay it cash or in credit card?
If cash: I received the amount ma’am then kindly wait for me ma’am to returned the receipt.
If credit card: Can I have your credit card ma’am? I’ll have it validated and I’ll be bqck after it’s done as soon as possible.
Where would you prefer to put it ma’am? Would you like me to put it on your closet or on top of your bed?
By the way ma’am/sir our hotel offers manicure and pedicure for women. In our manicure and pedicure for women. In our manicure and pedicure services you can choose from simple nail polish down to creative nail art designs. We also have billiard hall for men where you can meet new friends to play with. It is open from 10am-9pm, Monday-Sunday.
If you want to avail our services you can ask query to me and I will be glad to answer it.
Thank you ma’am and have a nice stay…


BED MAKING
  • 1st sheet -miter all over
  • 2nd sheet- wrong side up
  • Blanket- head part 9-12inches
  • 3rd sheet- 2-3 inches from the blanket
  • 4th Bed Cover



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